Microsoft CRM is a complete Customer Relationship Management solution that provides all of the tools and capabilities needed to create and easily maintain a clear picture of customers from first contact and through all the ongoing interactions with your organisation. With modules for sales, marketing, and customer service, Microsoft CRM delivers a fast, flexible, and affordable solution that drives consistent, measurable improvements in every business process, enables closer relationships with customers, and helps your company achieve new levels of profitability.

The Microsoft CRM user experience has been designed to be a natural extension of Microsoft Office and Outlook, providing a familiar and intuitive work environment that fosters user adoption and productivity. As the product is built on the scalable and secure .NET platform and leverages standard tools and technology, including Microsoft SQL Server, Microsoft BizTalk Server, and Microsoft Visual Studio, Microsoft CRM allows you to take advantage of your existing IT investments and in-house expertise to minimise your total cost of ownership.

Key Benefits:

Works the Way You Do

Rich CRM capabilities with a native Microsoft Office experience

Works the Way Your Business Does

Consistent customer processes with real-time business insight

Works the Way Technology Should

Fast to deploy, simple to customise, and easy to manage